Portal Terms

1.1 These are the “Portal Terms” that apply when you use a client portal, gallery, video-review link or delivery link provided to you by a studio that uses the OneCast Studio platform. They are short on purpose: your relationship for the photography, videography or other production work is with the studio that engaged you, not with us. We just provide the software the studio uses to share your project with you.

1.2 In these Portal Terms, “OneCast Studio”, “we”, “us” and “our” mean OneCast Studio Pty Ltd (ACN 698 680 161) (ABN 58 698 680 161), an Australian company based in Adelaide, South Australia. “Studio” means the studio that gave you the portal link. “Portal” means the client portal, gallery, video-review or delivery interface that the Studio has shared with you using the OneCast Studio platform.

1.3 Your relationship. Your commercial and creative relationship — including bookings, payments, deliverables, edits, releases, and any other commitment about your project — is governed by your separate arrangement with the Studio, not by these Portal Terms. OneCast Studio is not a party to that arrangement, does not charge you, and does not owe you the production services themselves. If you have a question about your project, the right person to ask is your Studio.

2.1 By using the Portal, you agree not to:

• Use the Portal in breach of Australian law, or any other law that applies to you;
• Upload, store or transmit any virus, malware or other harmful code;
• Try to gain unauthorised access to the Portal, other accounts, or any system the Portal connects to;
• Share access credentials, PINs or magic links with anyone the Studio has not authorised to access the Portal;
• Use the Portal to harass, threaten, defame or abuse any person;
• Copy, scrape, decompile or reverse engineer the Portal beyond what Australian law expressly allows;
• Place an unreasonable or disproportionate load on the Portal, including by automated scraping or load-testing.

2.2 Prohibited content. Where the Portal allows you to upload, attach or submit material (for example a logo, brief, reference image, moodboard inspiration, file attachment or testimonial), you confirm that you have the legal right to do so and that the material does not fall into any of the following categories:

• Child sexual abuse material (CSAM), or any sexualised depiction of a person under 18, whether real, simulated, drawn or AI-generated;
• Non-consensual intimate imagery of any person, including AI-generated or synthetic likenesses (sometimes called “deepfakes”) created or shared without that person’s consent;
• Content depicting real-world violence, serious injury, death, torture, animal cruelty or other gravely harmful conduct, except where you hold it for a clear and documented lawful purpose;
• Content that infringes the copyright, trademark, performer’s right or other intellectual-property right of any third party, including footage, music, fonts or stock material you do not hold a licence or release for;
• Content captured without a lawful basis, including imagery taken in breach of privacy, surveillance, voyeurism or workplace laws;
• Content used to harass, dox, intimidate, threaten, stalk or defame any person, including the publication of a person’s home address, contact details or identity documents without consent;
• Content designed to deceive — including fabricated reviews or testimonials, impersonation of another person or business, or material intended to support fraud or identity theft.

2.3 Reporting and consequences. You, or anyone else, can report Content in the Portal that you believe breaches this clause by emailing [email protected]. Where we reasonably believe Portal use breaches Clause 2.1 or 2.2, we may suspend or remove access with immediate effect, remove the offending material, preserve relevant logs for any investigation, and notify the Studio and — where required by law — the relevant Australian authority (for example, the eSafety Commissioner under the Online Safety Act 2021 (Cth) in respect of child sexual abuse material or image-based abuse) or law enforcement.

3.1 Our handling of personal information is described in our Privacy Policy. By using the Portal you acknowledge that personal information will be handled as described in that policy.

3.2 The Studio is the party that decides what personal information about you is placed on the Platform, and is responsible for the lawful basis on which it is collected and stored. If you want to access, correct or remove personal information about you that the Studio has placed on the Platform, the right first step is to ask the Studio directly. If the Studio cannot help, you can contact us at [email protected].

4.1 Photos, video, files and other content the Studio shares with you in the Portal are made available for your review, approval and download in connection with your project with the Studio. The copyright and licence terms that apply to that content are those agreed between you and the Studio — not these Portal Terms.

4.2 The Portal's share, password-gate, expiry, watermark and PIN controls are operational tools made available to the Studio. They are not a guarantee against onward sharing or copying once content leaves the Portal.

5.1 We provide the Portal to the Studio under our Studio Terms of Service. We do not charge you, and we have no separate service obligation to you in respect of the Portal's availability, performance, features or accuracy.

5.2 Consumer guarantees preserved; liability cap. Nothing in these Portal Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other law that cannot lawfully be excluded, restricted or modified. Subject to that, to the extent permitted by law our total aggregate liability to you in connection with the Portal (whether in contract, tort including negligence, statute or otherwise) is capped, for all claims in aggregate, at five hundred Australian dollars ($500.00 AUD), and where a consumer guarantee under the Australian Consumer Law applies to the Portal and the guarantee is not of a kind that cannot be limited under section 64A of the ACL, our liability for breach of that guarantee is limited (at our election) to re-supplying the Portal or paying the cost of re-supply.

5.3 No warranty of fitness for any particular project decision. The Portal is a tool for reviewing and downloading content. Decisions about that content — including final approval, sign-off, edits, licensing or release — are made by you and the Studio between yourselves.

6.1 If you would like the Studio to remove personal information about you, contact the Studio directly. The Studio controls what is stored about you on the Platform and can delete, redact or restrict that information through its account. If the Studio is unable to help, contact us at [email protected] and we will assist within a reasonable time.

7.1 We may update these Portal Terms from time to time. The current version is always available at onecast.studio/portal-terms. Where a change materially affects your rights, the in-portal acknowledgement modal will re-prompt the next time you visit a Portal so that you have a chance to read the updated wording.

8.1 These Portal Terms are governed by the laws of South Australia, Australia. Each party submits to the non-exclusive jurisdiction of the courts of South Australia and the Commonwealth courts having jurisdiction in South Australia. This does not prevent you from commencing or defending proceedings in the courts of the Australian State or Territory in which you live or carry on business, where doing so is more convenient for you.

For any questions about these Portal Terms:

• OneCast Studio Pty Ltd
• ABN 58 698 680 161
• Operator of the OneCast Studio platform
• Adelaide, South Australia
• Email: [email protected]